Hi! I just joined and am having trouble figuring out how to update my short bio. It is only showing the first few words of what I entered when I created my account. I have looked through all the settings and can’t find it.
Hi @taylor, sorry for the trouble! You’re running into a little bug where a special character – usually an ampersand (&) – will cut off the rest of your bio. We have a fix in the works for this issue, so stay tuned.
For now, you can just delete the special character – but where can you do that?
Again, another point of confusion we’ve gathered from our initial launch feedback – for which we also have an update on the way – it’s in the Account portal (for a visual, skip to 1:18 in the video @deb posted above^ titled SMP How to change your profile photo):
At top-right of any page, select Account;
Then My Account;
Update your bio and remove special characters;
Choose Update Details;
From there, to get back to your front-facing profile:
Click Back to Account Settings (one of the underlined options underneath the Update Details button); and, finally
Select My Community Profile, where you will then see your full bio after clicking Expand at top-right
Again, our apologies that it isn’t more straightforward – this will all be remedied very soon.
Thanks for joining us (and for your patience ) – and please feel free to reach out with any additional questions.