Job Title: Social Media Strategist
Company: DSplus
Location: Chicago, IL (Remote)
The Social Media Strategist is responsible for the day-to-day operational success of the paid social campaign activations, specifically dedicated to planning and activating paid social advertising strategies for our automotive clients across the US. This person collaborates with planning, operations, and analytics to bring their clients innovative, integrated social media campaign activations.
Responsibilities:
Paid Social Campaign Activation:
- Act as primary day-to-day client contact, working as the Most Trusted Advisor to support all client business needs and meet objectives and benchmarks month over month
- Work with planning and operations teams to ensure all campaigns are seamlessly executed
- Develop strategic paid social media recommendations in support of client requests that outline platform recommendations, implementation details (placements, formats), success measurement, and timelines
- Place social media advertising campaigns across Meta, Reddit, X, Pinterest, TikTok, LinkedIn, and Snapchat based on the approved campaign strategy
- Utilize advanced targeting strategies to execute complex campaigns, including custom audiences, third-party data, exclusion lists, lookalike audiences, and more
- Optimize campaign buys to ensure budgets are spent as effectively as possible each month
- Develop in-depth campaign reports in partnership with the analytics team that outline insights on media delivery, engagement, creative, website traffic, attribution, and key learnings
*** Online Reputation Management:**
- Monitor clients’ social media channels, initiate conversations with and respond to engagements and reviews based on established brand and client guidelines
- Monitor clients’ automotive reputation profiles and respond to all client feedback
- Engage clients for review resolution and provide recommendations on appropriate response
- Meet with client contacts to review reputation performance, consult on new social media capabilities, and provide recommendations on social media strategies to support business objectives
- Provide demonstrations of our proprietary social media online management platform and online reputation service packages
Qualifications
- Bachelor’s Degree in Advertising, Marketing, Communications, Computer Science or related field
- 2-4 years of professional experience, with a minimum of 2 years of experience with paid social advertising
- Proficiency with Meta, Reddit, X, Pinterest, TikTok, LinkedIn, and Snapchat that includes a clear understanding of each platform’s core features, as well as a technical understanding of each network’s advertising capabilities
- Proficiency with both Business Manager and Ad Manager dashboards for all core platforms, including ad placement, budget management, pixel creation, offline event sets, and advanced reporting
- Experience handling large media budgets and developing insights based on campaign results
- Have strong project management and organizational skills being able to manage multiple projects and campaigns at once
- Experience campaign tracking and efficiency tools utilizing tools like Sprinklr, Adobe Analytics, Asana, Google Workspace, Monday.com, etc.
- Facebook Blueprint Media Buying Certification strongly preferred
- Have a passion for social media, be an avid user, and have a passion to stay in the loop on the latest social media trends, capabilities, and platforms
- Self-motivated, well-organized, and assertive, with strong analytical and deductive skills
- Strong interpersonal, written, and verbal communication skills for effective client relations
- Experience with retail and/or automotive strongly preferred