Social Media Program Manager - Cisco San Jose, CA Remote

Job Title: Social Media Program Manager
Company: Cisco San Jose, CA Remote
Location: San Jose, CA Remote

What You’ll Do

Cisco is seeking a new Social Media Program Manager who will support the Digital Comms and Global Social Media team in Global Communications. This role will be instrumental in supporting Cisco’s global approach to communications and social media. In this role you’ll have the opportunity to orchestrate Cisco’s social media program and, in partnership with our in-house social media team and external agencies, bring campaigns to life for our global audiences.

You’ll support the Global Social Media Director being the main point of contact for social media projects at Cisco for other teams like PR, Employee Comms, Product Marketing, CSR, Talent Brand, etc. You’ll project manage global social media campaigns: from planning, to orchestrating execution and localization, to quality control and analysis. You’ll work closely with the analytics team for trends monitoring, listening and reporting and continually apply these insights to planning and execution. You’ll maintain the relationship with Cisco’s social media agency partners. You’ll build and maintain the team’s documentation and internal social media enablement material. You’ll work with the influencer lead on organic and paid influencer campaigns.

Who You’ll Work With

Working closely with the teams across global communications and marketing you’ll assist with the implementation of global initiatives, events, and campaigns. You’ll collaborate regularly with the broader social and digital team (Creative Lead, Paid Manager, Influencer Manager, Data Analyst, etc.) and interlock with other internal teams – including Events, Public Relations, Marketing. You’ll also work closely with the social media platforms and Cisco’s agency partners, helping to deliver outstanding social executions.

Who You Are

You have a passion for social media and strong project management skills. You are resourceful, highly organized, creative, and process oriented. You are passionate about problem-solving, anticipating challenges, and taking initiative to proactively troubleshoot issues. You like people and easily forge new connections, form relationships based on trust and respect, and love to collaborate. You work well in a fast-paced environment, are able to lead multiple projects simultaneously, and have a meticulous attention to detail. You are a self-starter with the ability to work independently as well as contribute to the larger team.


  • Located in EST or CST
  • Bachelor’s degree in business, marketing or communications
  • 2-4 years of work experience in project management, program management or equivalent within a marketing or communications organization
  • Extensive knowledge of key social platforms
  • Excellent written and verbal communication skills

Why Cisco
#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you!

Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data travelling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and size to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other’s backs, we recognise our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco

Find out more