Job Title: Social Media Manager
Company: Synergy Interactive
Location: New York City Metropolitan Area Remote
1 month contract to start
Job Description
· Day-to-day brand love and customer service monitoring and responding across TikTok, Instagram, Facebook, Twitter, et al pages for best-in-class brand
· Responsible for content calendar planning and management, along with publishing content (paid and organic) across channels
· Lead community activations from surprise and delight ideation to surfacing brand-relevant opportunities for real-time content development to UGC engagement opportunities
· Mine for insights and relevant community information to inform content creation, strategy, and media priorities
· Initiating and managing 3rd party relationships with SMMS vendors and channel partners, keeping a pulse on the ever-evolving changes in the social space
Qualifications
· Ability to prioritize and identify the right response for the right comment
· Attention to detail and a hunger to learn more about new industries
· Experience using SMMS tools such as Sprinklr, Spredfast, or Hootsuite
· Sound written communication and verbal presentation skills and the ability to sell in ideas to clients
· 1+ years of experience in community and/or social media management with the ability to engage and build online communities