Social Media Manager - Synergy Interactive - New York City Metropolitan Area Remote

Job Title: Social Media Manager
Company: Synergy Interactive
Location: New York City Metropolitan Area Remote

1 month contract to start

Job Description

· Day-to-day brand love and customer service monitoring and responding across TikTok, Instagram, Facebook, Twitter, et al pages for best-in-class brand

· Responsible for content calendar planning and management, along with publishing content (paid and organic) across channels

· Lead community activations from surprise and delight ideation to surfacing brand-relevant opportunities for real-time content development to UGC engagement opportunities

· Mine for insights and relevant community information to inform content creation, strategy, and media priorities

· Initiating and managing 3rd party relationships with SMMS vendors and channel partners, keeping a pulse on the ever-evolving changes in the social space


· Ability to prioritize and identify the right response for the right comment

· Attention to detail and a hunger to learn more about new industries

· Experience using SMMS tools such as Sprinklr, Spredfast, or Hootsuite

· Sound written communication and verbal presentation skills and the ability to sell in ideas to clients

· 1+ years of experience in community and/or social media management with the ability to engage and build online communities

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