Social Media Manager - Consumer Cellular, Inc. · Portland, Oregon

Job Title: Social Media Manager
Company: Consumer Cellular, Inc.
Location: Portland, Oregon

Consumer Cellular is on the hunt for a dynamic social media specialist to join our marketing team. We need someone who can architect and execute a comprehensive marketing strategy across key social platforms. This role demands an in-depth understanding of the category, our customer, tech trends, pop culture and of course, social media intricacies. We’re looking for a strategic thinker and an adept communicator, someone who’s proven themselves in shaping a brand’s identity within a collaborative landscape. In this role, you’ll lead the charge on social media planning, strategy, goal setting, budgeting, and execution, ensuring they’re all finely tuned with our company objectives.


  • Collaborate with VP of Brand, Integrated Media Director, Creative Director, and other leaders to forge a potent social media strategy that syncs with our business objectives.
  • Partner with our Creative Director, in house studio and paid media teams to implement social campaigns.
  • Present social media research, data analysis, and actionable insights to company leadership.
  • Establish and enforce the benchmark for marketing excellence, workflow processes, quality review methods, community engagement practices, and crisis management protocols for the Social Media team.
  • Drive our social media thought leadership by spotting opportunities to leverage networks for business growth.
  • Preempt social media needs and provide solutions with minimal supervision.
  • Design and manage social media campaigns aimed at boosting engagement, reach, and conversions across Meta, Instagram, and TikTok platforms.
  • Respond to customer queries, engaging followers to foster a robust community.
  • Manage social media ad campaigns, right from targeting to crafting to optimization.

Required Experience

  • Minimum 4 years experience in social media, ideally with a lean towards tech or service brands.
  • Ability to walk a mile in our customers shoes and see the world from their perspective.
  • Ability to make as well as think – proficiency in main creative tools.
  • Scrappy, work-hard, play-hard mindset.
  • Treat our budget like its your own.
  • Proven knack for identifying target audiences and devising effective campaigns.
  • Ability to navigate through data clutter, extract key insights, analyze, and recommend sound actions.
  • Enthusiasm for popular culture – and understanding inflection points that a brand can leverage.
  • Strong communication skills, able to work effectively across a diverse group of talent.
  • A true multitasker, adept at handling multiple streams concurrently.
  • A Bachelor’s degree in Communications, Marketing, Business, or related fields; advanced degrees could set you apart.

If you are a strategic thinker and maker with a passion for developing best-in-class social media content we encourage you to apply for this exciting opportunity to join our team at Consumer Cellular.

Consumer Cellular counts over 4 million customers nationwide and is a top-rated wireless provider that markets no-contract cellphones and service plans primarily to those 50+. Founded in 1995 on the belief that everyone should have affordable access to the safety and convenience of cellular service, Consumer Cellular celebrated its 25th anniversary in 2020 with more than 2,000 employees. The Scottsdale, AZ-based company utilizes the nation’s largest voice and data network, which covers 99% of the U.S. population.

Consumer Cellular’s wireless phones and plans are sold nationwide at leading retailers including Walmart and Target and direct to consumers at The company has been awarded the J.D. Power award for Highest Customer Service 14 times in a row and has been ranked on the Inc. 5000 list for 11 years in a row.

We offer a competitive benefits package including medical, dental, 401(k) match, life & accident insurance, disability insurance, paid vacation and holidays, wellness program, etc. Consumer Cellular is an Equal Opportunity Employer committed to diversity in its workforce.

Pre-employment Background Check And Drug Screen Is Required.

Pay & Benefits Data (in accordance with the Equal Pay and Opportunities Act)

Minimum Salary: $80,000
Maximum Salary: $112,000

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Our Talent Acquisition team are able to answer any additional questions you may have as you move through the selection process. As part of our Total Rewards package, Consumer Cellular, Inc. offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, and emotional wellbeing.

  • Competitive base pay with potential for shift differential, overtime and bonus pay
  • Medical insurance (98% company-paid for full-time employee only coverage)
  • Dental and Vision insurance (100% company-paid for full-time employee only coverage)
  • 401(k) company match of 100% up to 6% of your pay
  • Discounted Consumer Cellular wireless phone plan for employees
  • Paid Time Off (PTO) available following a 30-day waiting period*
  • 6 company-paid holidays plus 16 hours of floating holiday accrual per year
  • Flexible Spending Accounts (FSA) for health care and dependent care expenses
  • Life and AD&D insurance equal to 1x your annual earnings (100% company-paid)
  • Long-Term Disability insurance (100% company-paid)
  • Short-Term Disability insurance (100% company-paid)
  • Employee Assistance Program (100% company-paid)
  • Education reimbursement
  • Employee rewards program
  • Accrue up to 40 hours in 1st year for hourly positions and up to 120 hours for salaried positions.

Primary Location: United States-Oregon-Portland

Other Locations: United States-Arizona-Scottsdale, United States-Texas-Pflugerville

Find out more