Region Social Media Marketing Manager - American Heart Association - Oakland, CA Remote

Job Title: Region Social Media Marketing Manager
Company: American Heart Association
Location: Oakland, CA Remote


Now is the time to join us and make a difference. Be a relentless force for a world of longer, healthier lives. Here at the American Heart Association, you matter and so does your career.

The American Heart Association has an excellent opportunity for a Region Social Media Marketing Manager within our Western States Region. This is a home-office based position with location flexible to Western States Region (Alaska, Arizona, California, Hawaii, Idaho, Montana, Nevada, Oregon, Utah, and Washington). The ideal candidate must have the ability to travel as necessary, including occasional daylong or overnight business trips within the Western States Region.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as training and support locally and through our National Center.

#TheAHALife is our company culture, our way of life, reflecting our diversity and inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued™ at the American Heart Association by following us on LinkedIn, Instagram, Facebook, Twitter, and at

Maintains the integrity of the brand and identity of the American Heart Association by developing and/or reviewing/editing communications and marketing materials.

Social/Digital Media

  • Utilize design tools, such as Canva, Animoto, or Adobe, needed to create social content (especially video) or other assets in support of directors, as needed.
  • Identify and curate content/assets from multiple sources, including team members, existing templates, existing resources from National. Provide guidance to Communication Directors on event promotion, including specific assets and usage guidelines. Identify gaps in content and create/curate to close gaps.
  • Create a monthly editorial calendar by curating relevant internal and external content. Collaborate with directors and other parties to ensure a mix of posts and a strategic cadence on all platforms.
  • Work towards maximizing the use of the Sprinklr platform for:
  • Reporting, publishing, and advertising purposes
  • Utilizing its tools to manage digital assets and ensure access for directors
  • Community management, including the use of listening tools
  • Post specific content (e.g., direct response campaign, National Wear Red Day countdown, Western States messages, such as board announcements) as well as evergreen messaging to state social media pages.
  • Provide social media vacancy coverage as needed.

Analytics and Reporting

  • Oversee the progress trackers for media to ensure directors remain on track to meet quarterly and annual goals. Provide progression snapshots for all individuals, across all platforms, by month, quarter, and year.
  • Oversee the progress trackers for social media (Sprinklr) to ensure directors remain on track to meet quarterly and annual goals.
  • As needed, participate in monthly gap to goal meetings to provide progression snapshots for all individuals, across all platforms, by month and year. (monthly responsibility)
  • Develop the monthly responsibility media dashboard by compiling monthly data points, highlighting top performers and biggest wins and providing a team progress-to-goal update. (monthly responsibility)
  • Oversee ASCAP/BMI reporting process for Region. (quarterly responsibility)

Internal Communications/Intranet Management

  • Serve as lead for department SharePoint pages and Western States SharePoint homepage
  • Assist with internal communications projects such as community values documents (significant annual project), mini stories on SharePoint, rotation for internal weekly newsletter.

Website Coordination

  • Oversee the uploading of press releases to local newsroom, including meta tagging, platform photo editing, scheduling publication and serving as the liaison to the national newsroom team for updates and other edits.
  • Apply general web best practices to advise on refreshing local division pages, review new landing pages and assist, as needed.
  • Performs other related duties as necessary.


  • Minimum of three (3) years of relevant experience that includes:
  • Knowledge of variety of mass, alternative and digital media, writing and editing.
  • Experience in digital media, communications, or marketing with a background in public relations, marketing, advertising or similar position.
  • Knowledge and experience with the fundamentals of multiple disciplines are needed, including the principles and ethics of digital media, public relations, promotion, marketing and business communications.
  • Demonstrated excellence in written communications skills, especially for online properties and social media.
  • Demonstrated skills in effective one-on-one and group communications and work with all levels of AHA volunteers and staff.
  • Ability to deal professionally in a corporate and non-profit environment and assume responsibility for guiding communications and marketing projects and programs through completion.
  • Demonstrated ability to simultaneously manage multiple, complex projects in varying stages of development under time pressure and in a fast-paced environment.
  • Demonstrated organizational skills and the ability to plan and act independently on projects with minimal supervision.
  • Demonstrated ability to conceptualize and reason through problems to workable solutions in a collaborative environment.

Preferred Skills:

  • Bachelor’s degree may be preferred in supporting the required level of skill, knowledge and experience required.
  • Knowledge of basic fund-raising principles, practices, and techniques
  • Knowledge of American Heart Association’s mission and programs

Compensation & Benefits

The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.
Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.
Performance and Recognition – You are rewarded for achieving success by merit increases and incentive programs, based on the type of position.
Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.

Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.

The American Heart Association’s 2024 Goal: Every person deserves the opportunity for a full, healthy life. As champions for health equity, by 2024, the American Heart Association will advance cardiovascular health for all, including identifying and removing barriers to health care access and quality.

At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.

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EOE/Protected Veterans/Persons with Disabilities


Location US-CA-Los Angeles

Posted Date 4 days ago (12/15/2022 12:35 PM)

Requisition ID 2017-1733

Job Category Marketing, Communications & Public Relations

Additional Locations Diversity Distribution Western States

Position Type Full Time

Location: CA-Oakland

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