How to go viral with customer service

https://twitter.com/Ryanair/status/1569268623235231748

2 Likes

Headed to Paris on Saturday for Marketing and Social Media Pulse Team meetings and thinking I’m getting window seat…that better not be what I have for 10+ hours!

Love that you posted this @Dewi…think this is the way to handle a customer complaint?

1 Like

Ryan Air are well known for their guerilla marketing and this customer service falls well and truly within this.

1 Like