Digital marketer and co-author of Digital Etiquette For Dummies Kelly Noble Mirabella explains how digital etiquette can be applied for any platform.
The way we engage in email is going to be quite different from the way we engage in a group messaging app, or even text messaging in a group chat vs. a private message.
Overall, the guiding message should just be:
Don’t be mean. Think before you speak.
And remember that the internet is permanent, so anything you put on the internet—whether you’re in a private setting or not—can be screen shot or shared, and once it’s out there, it’s out there for good.
Before you post, take a breath and think to yourself: do I want to say this?
Especially if you’re in a heated moment—maybe you’re having an argument with someone over text or group messaging, maybe you saw something polarizing in a mom group—think, is it appropriate to engage? What will that do for you, and what will that do for the other person?
Nobody has ever had their mind changed from a Facebook argument. So just remember: your energy should be spent in better places than getting into arguments or posting things that aren’t for the world to see.
While anonymity is very much a part of the online world, there is a real person on the other end. Think about how you would act if that person were sitting across the table from you, and behave accordingly.