Associate Manager Social Media - Jostens Clarksville, TN - On-site

Job Title: Associate Manager Social Media
Company: Jostens
Location: Clarksville, TN


This role is a member of the Marketing team, which leverages digital marketing strategies and tactics and executes across a variety of consumer touchpoints on, social, e-mail and print materials, collaborating with internal partners to create relevant and timely marketing campaigns to meet the needs of our customers. This leader engages in social content creation and publishing, contributes to the development and operation of influencer and ambassador programs, conducts relevant research and produces reports, participates in moderation and listening activities, and works with user generated content.


  • Passion. Are motivated, results oriented and committed to providing outstanding customer experiences.
  • Excellent analytical, critical thinking, and problem-solving skills
  • Technical skills. Proficiency in MS Office suite, as well as key Social Media Platforms including Facebook, Instagram, Pinterest, Twitter, YouTube, TikTok & Snapchat (samples required).
  • Influencer and Ambassador Campaigns experience with proven success creating multi-channel campaigns. Ability to exercise sound and appropriate judgement when engaged in social media conversation
  • Strong organizational skills and attention to detail with the ability to work efficiently on multiple projects with tight deadlines. Ability to prioritize and multi-task in a fast paced, changing environment.
  • Proactive attitude with a commitment to providing premium customer service.
  • Great communication skills. Ability to present and communicate creatively and in an engaging manner.
  • Experience. 4-6 years’ experience in social media and demonstrated passion for the social media space.
  • Preferred. BA/BS in marketing, communications, or related with basic understanding of Google Analytics, or other web analytical tools, Photoshop, and InDesign.


  • Support Influencer & Ambassador Program by assisting in the development of the influencer & ambassador strategies, partnering with marketing leads to utilize influencers & ambassadors to meet business objectives. Provide recommendations for influencer and ambassador programs, and lead the execution of day-to-day tasks.
  • Manage the coordination of Agency SOW and deliverables and be an ambassador Recruitment and Retention.
  • Collaborate with internal team members to create innovative and integrated social media campaigns. Assist in the development and execution of social media strategies and campaigns focused on increasing brand awareness, customer engagement and driving traffic to the website.
  • Report on Ambassador and Influencer performance trends & best practices.
  • Research emerging social media networks & effective digital marketing campaigns (retail + related competitive sectors).
  • Strengthen. Identify user generated content, ask for permissions & identify sharing opportunities across all digital channels.
  • Travel. Typical/Expected % Of Overnight Travel: Less than one week/year = <2%

Love Where you Work:

  • We care about your health. We offer competitive healthcare (health, dental, vision, coverage) in addition to voluntary benefits including home and car insurance, pet insurance, flexible spending account, amongst many more.
  • We invest in your future. We offer a 401K match vested immediately
  • We believe in flexibility. We provide hybrid work options
  • We want you to unplug when needed. We believe in taking your time off without guilt, including company paid holidays.
  • We care about your development. We support tuition reimbursement after 6 months of service.

About Us:

Celebrating 125 years of business, Jostens has been a part of local communities, working with K-12 schools, colleges and universities, teams, and affiliation groups. Representatives from Jostens touch thousands of schools and groups every day, working to make a difference with products and services that recognize accomplishments and help people tell their stories. These products, along with resources for educators, yearbook curriculum and services to help motivate and inspire like Jostens Renaissance® and Commitment to Graduate (C2G) are all designed to contribute to a positive and rewarding school experience. As a household name and leading brand in our market, we are passionate about being the most trusted partner in celebrating moments that matter. We are a mid-size company with a small company feel, allowing us to move fast and explore innovative ideas.

All About Marketing:

Our Marketing team leverages digital marketing strategies and tactics focused on schools, independent sales reps, parents and students to deliver the right message, to the right customer, at the right time. Team members will understand and leverage customer insights through data analysis & testing to then create experiences and relevant content throughout the customer journey and to support our specialized products lines including Yearbooks, Class Rings, Graduation Products and Professional Sports. Through executing across a variety of consumer touchpoints on, social, e-mail and print materials, the team collaborates with internal partners to create relevant and timely marketing campaigns to meet the needs of our customers. Jostens allows for a hybrid work setting that focuses on creating professional and personal development. We can’t wait to show you what our Marketing Team has to offer at Jostens!

Jostens is committed to the full inclusion of all qualified individuals. If reasonable accommodation is required to fully participate in the job application or interview process, or to perform the essential functions of the position, please reach out to our HR team at [email protected] or (952) 830-3399.

Jostens is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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